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Tips for homeowners from the National Insurance Crime Bureau before hiring a contractor:
  • Contact their insurance provider first
  • Get more than one estimate
  • Get everything in writing. Cost, work to be done, time schedules, guarantees, payment schedules and other expectations should be detailed
  • Demand references and check them out
  • Ask to see the salesperson’s driver’s license and write down the license number and their vehicle’s license plate number
  • Never sign a contract with blanks; unacceptable terms can be added later
  • Never pay a contractor in full or sign a completion certificate until the work is finished and ensure reconstruction is up to current code
  • Make sure they review and understand all documents sent to their insurance provider
  • Never let a contractor pressure them into hiring them
  • Never let a contractor interpret the insurance policy language
  • Never let a contractor discourage them from contacting their insurance provider